Frequently Asked Questions

When you reach a checkout page, PromoIQ detects the promo code input field and automatically tests working codes from our verified database. It applies the one that saves you the most money — no manual copy-pasting needed. Each code is tested in real-time so you never waste time on expired coupons.

PromoIQ works on 50+ popular retailers including Amazon, Nike, Target, Walmart, Best Buy, Adidas, Macy's, Sephora, and more. We're constantly adding new stores based on user demand. If your favorite store isn't supported yet, let us know!

Yes! PromoIQ is completely free with up to 5 auto-applies per day. For power shoppers, PromoIQ Premium ($2.99/month) unlocks unlimited auto-apply, real-time price alerts, advanced savings analytics, and exclusive premium codes. Every plan includes a 7-day free trial.

No. PromoIQ only activates when you click it — we never run in the background, never collect browsing history, and never sell your data to anyone. This is our core promise and how we're fundamentally different from competitors like Honey (which runs continuously and shares data with PayPal).

PromoIQ requests minimal permissions: access to the active tab (to detect products and checkout fields) and storage (to save your preferences locally). We never request access to all your browsing data or history. You can review our full privacy policy for details.

Three big differences: 1) We verify codes before showing them — no expired junk. 2) We never track your browsing — Honey runs 24/7 and feeds data to PayPal. 3) We compare prices across 20+ retailers with direct links — Honey mostly keeps you on one site. Read our detailed PromoIQ vs Honey comparison.

First, make sure you're on the checkout page — PromoIQ activates at checkout, not on product pages. If you're at checkout and it's not working: 1) Click the PromoIQ icon to trigger a manual scan. 2) Try refreshing the page. 3) Check if the site is in our supported retailers list. Some sites use custom checkout systems that we may not support yet — we're adding new stores constantly.

Some promo codes have conditions: minimum purchase amounts, specific product categories, or first-time customer restrictions. PromoIQ shows codes with the highest community success rate, but individual results can vary based on your cart contents and account status. We're working on smarter filtering to match codes to your specific cart.

Right-click the PromoIQ icon in your Chrome toolbar and select "Remove from Chrome." All local data is deleted immediately — we don't keep anything on our servers. We'd love to know why you're leaving so we can improve — you can share feedback on our uninstall page.

Premium ($2.99/month) includes: unlimited auto-apply (vs 5/day free), real-time price alerts when items you've viewed drop in price, advanced savings analytics showing your total savings history, exclusive premium codes not available to free users, and priority support. Every plan starts with a 7-day free trial.

Yes — cancel anytime with one click through your account portal. No contracts, no cancellation fees. If you cancel during your free trial, you won't be charged at all. We also offer a 30-day money-back guarantee if you're not satisfied.