Frequently Asked Questions
Everything you need to know about PromoIQ.
General
How does PromoIQ auto-apply promo codes?
When you reach a checkout page, click PromoIQ and choose Auto-Apply. PromoIQ detects the promo code input field, tests available code candidates one by one, and keeps the code that saves you the most money while you stay in control.
Which stores does PromoIQ support?
PromoIQ works across 33+ major retailers. See the current supported-store list at promoiq.co/supported-stores. We're constantly adding new stores based on user demand. If your favorite store isn't supported yet, let us know!
Is PromoIQ free?
Yes! PromoIQ is free for shoppers. We earn through affiliate commissions when a user chooses a deal or retailer link, not through subscriptions or checkout payment flows.
Privacy & Security
Does PromoIQ track my browsing data?
No. PromoIQ only activates when you click it — we never run in the background, never collect browsing history, and never sell your data to anyone. This is our core promise and how we're fundamentally different from competitors like Honey (which runs continuously and shares data with PayPal).
What permissions does PromoIQ need?
PromoIQ requests minimal permissions: access to the active tab (to detect products and checkout fields) and storage (to save your preferences locally). We never request access to all your browsing data or history. You can review our full privacy policy for details.
How is PromoIQ different from Honey?
Three big differences: 1) We verify codes before showing them — no expired junk. 2) We never track your browsing — Honey runs 24/7 and feeds data to PayPal. 3) We compare prices across 20+ retailers with direct links — Honey mostly keeps you on one site. Read our detailed PromoIQ vs Honey comparison.
Troubleshooting
PromoIQ isn't finding codes on a site. What should I do?
First, make sure you're on the checkout page — PromoIQ activates at checkout, not on product pages. If you're at checkout and it's not working: 1) Click the PromoIQ icon to trigger a manual scan. 2) Try refreshing the page. 3) Check if the site is in our supported retailers list. Some sites use custom checkout systems that we may not support yet — we're adding new stores constantly.
The auto-apply found a code but it didn't reduce my total. Why?
Some promo codes have conditions: minimum purchase amounts, specific product categories, or first-time customer restrictions. PromoIQ shows codes with the highest community success rate, but individual results can vary based on your cart contents and account status. We're working on smarter filtering to match codes to your specific cart.
How do I uninstall PromoIQ?
Right-click the PromoIQ icon in your Chrome toolbar and select "Remove from Chrome." All local data is deleted immediately — we don't keep anything on our servers. We'd love to know why you're leaving so we can improve — you can share feedback on our uninstall page.
Revenue Model
How does PromoIQ make money?
PromoIQ earns affiliate commissions from supported retailer links. There is no Stripe checkout, subscription plan, or paid Premium tier for users.
Is there a paid Premium plan to cancel?
No. PromoIQ does not currently offer a paid Premium plan, free trial, Stripe checkout, or subscription portal. If that changes, this FAQ and the public pricing copy will say so before any user is asked to pay.